Quezon City Fire District

ABOUT QUEZON CITY FIRE DISTRICT

MANDATES and FUNCTIONS

The Bureau of Fire Protection was created by virtue of RA 6975 primarily to perform the following functions:

Be responsible for the prevention and suppression of all destructive fires on:

Building, houses and other structures
Forest
Land transportation vehicles and equipment
Ships and vessels docked at piers or wharves anchored in major sea ports
Petroleum industry installations
Plane crashes
Other similar activities

Be responsible for the enforcement of the Fire Code of the Philippines (PD 1185) and other related laws
Shall have the power to investigate all causes of fires and if necessary, file the proper complaint with the city or provincial prosecutor who has jurisdiction over the case
In the time of national emergency, all elements of the BFP shall upon direction of the President, assist the AFP in meeting the national emergency
Shall establish at least one (1) fire station with adequate personnel, firefighting facilities and equipment in every provincial capital, city and municipality subject to standard rules and regulations as maybe promulgated by the Department of the Interior and Local Government (DILG) (Sec 56).

QUEZON CITY FIRE DISTRICT MISSION AND VISION

Mission

We Commit to prevent and suppress its causes, enforce fire code and other related laws, and respond to man-made and natural disasters and other emergencies

Vision

A Modern fire service fully capable of ensuring a fire-safe nation by 2034

QUALITY OBJECTIVES

• The Office of the chief, BFP shall conform at least 80% of customer satisfaction in term of documentation signature and approvals, including Emails within the prescribe duration.

• The Office of the Deputy Chief for Administration shall achieve 100% of the delegated task pertaining to administrative matters and to recommend all forms of communication concerning policies, plans and programs, systems and procedures, and request for financial, logistical and man power requirements.

• The Office of the Deputy Chief of Operation shall accomplish 100% operational matters and to recommend all forms of communication concerning policies, plans and programs, systems and procedures, and request for financial, logistical and man power requirements.

• The Office of the chief Directorial Staff shall establish 100% assistance to all BFP offices, disposition of their functions, duties and responsibilities towards the modernization of BFP.

• The Directorate for Personnel and Records Management shall ensure 100% accuracy of personnel records continuous monitoring of nationwide vacancies for uniformed personnel, submission of documents for performance management. welfare and awards of personnel.

• The Directorate for Human Resource Development shall build and maintain a pool of professional and competent personnel through merit and fitness principle by ensuring that 95% of vacancies are filled up: 100% of appointments are attested 90% of personnel are designated to positions commensurate to rank, qualifications and competencies, and at least 80% of personnel are provided with appropriate mandatory training.

• The Directorate for Comptrollership shall ensure 100% financial transactions are recorded accurately and timely in accordance with Philippine Public Sector Accounting Standards and COA regulations.

• The Directorate for Plans shall ensure that 100% of the BFP's organizational performance outcome and output targets are evaluated and 100% of the programs, projects and activities (PPAs) pursuant to its mandated functions are monitored and subjected to assessment, monitor alignment and implementation of Quality Management System in the BFP National Capital Region and three regions and ensure the achievement at 75% overall customer satisfaction from stakeholders.

• The Directorate for Logistics shall build at least 20 new Fire Stations/ Fire Sub-Stations procure 20 new fire fighting vehicles, 1,000 units of SCBA, 1,000 sets of PPE and at least 20 units of rescue boats.

• The Directorate for Operations shall ensure 90% of all BFP's policies, guidelines and SOP's of fire suppression, disaster management, search rescue and retrieval operations, Hazmat/CBRNE are strictly enforced: to have at least 90% of operations manpower ready for deployment in any given situation or when a disaster arise and to capacitate the Fire Suppression and Special Operations capability through training programs, drills, exercises and other capacity building activities and projects.

• The Directorate for Intelligence and Investigation, shall ensure that 100% of all cases investigated employ scientific approach of fire and arson investigation prompt intelligence, gathering of vital information and personal data for case build-up complete background investigation, or as a management tool in the prevention of fire.

• The Directorate for Fire Safety and Enforcement ensure 98% issuance of FSEC and FSIC within the prescribed period ensure 98% inspection during/after construction of buildings/structures or facilities and business establishment for the renewal of business permit or permit to operate licenses and other permit issued by other government agencies within the prescribed period increase number of trained and organized communities ready and prepared as partners in fire prevention and fire suppression effort or initiative by 10% every year: and encourage and register as Kaisa Fire Safety Partner at least 85% of entablement in a barangay alongside the implementation of Barangay Based Fire Prevention Campaign.

• The Directorate for Information and Communications Technology Management shall provide 100% of appropriate ICT equipment to cities, and municipality within the BFP National Capital Region and at least 50% data migration of establishments to the Fire Code Collection and inspection system support to BFP modernization.

• The Office of the Legal Service shall 100% comply with all the legal requirements, standards, and memoranda as prescribed by the DILG.

• The Office of the Health Service shall implement and monitor at least 80% of health care delivery system on medical, dental, nursing and mental health to BFP personnel and their dependents.

QUALITY POLICY

BFP commits to provide a high quality, professional and efficient service to ensure the satisfaction of all the requirements of our clients. This achievement will result in ascertaining superior services, securing client-oriented enterprises for a long-term sustainability towards pursuit of organizational excellence. The Management Team will show leadership and commitment, bearing the responsibility for establishing, implementing and integrating and main training the Quality Management System.

In accordance to its significance, the Command Staff provide sufficient resources time and talents within the Organization to achieve this. Ensure through communication, engagement, practical example and training that Quality is the aim of all members of the organization. Through direction and support, each employee will have proper understanding on the importance of Quality System functions, their responsibility to contribute to its effectiveness and its direct relevance to the success of the Organization. Equally, every employee is responsible and accountable to perform the duties required by his or her specific role.

The Organization has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within ISO 9001:2015 Standard. These objectives will address the risks and opportunities within the Organization as determined by Top Management. The BFP hereby certifies that this Quality System Manual and the Standard Operating Procedures Manual accurately describe the Quality System followed or implemented within the Organization to meet the requirements of ISO 9001:2015. As a manifestation of Management's ultimate responsibility, the Quality System will be regularly monitored measured, evaluated and enhanced through a reliable, equitable and credible processes of its status and effectiveness at all levels.